Ring, ring, ring.
Customer Service: Thank you for calling blahblah. How can I help you?
Me: I was wondering what your hours are.
Customer Service: Monday through Friday, 8 to 4, specific time.
Me: 8 to 4. That is specific. Good to know. Thanks.
Customer Service: No. Specific time.
Me: Why are you so emphatic about this?
Customer Service: Because you are calling from out of state. I'm supposed to tell everyone from out of state that we're in specific time.
Me: (puzzles) Wait, do you mean Pacific Time? As in, your company is headquartered on the West Coast, in the Pacific Time Zone?
Customer Service: (pause) Yes.