Wednesday, February 23, 2011

THIS WORD YOU KEEP USING

Ring, ring, ring.

Customer Service: Thank you for calling blahblah. How can I help you?

Me: I was wondering what your hours are.

Customer Service: Monday through Friday, 8 to 4, specific time.

Me: 8 to 4. That is specific. Good to know. Thanks.

Customer Service: No. Specific time.

Me: Why are you so emphatic about this?

Customer Service: Because you are calling from out of state. I'm supposed to tell everyone from out of state that we're in specific time.

Me: (puzzles) Wait, do you mean Pacific Time? As in, your company is headquartered on the West Coast, in the Pacific Time Zone?

Customer Service: (pause) Yes.


Click.

7 comments:

  1. Wonder if that CS employee used to work at one of the Cake Wrecks bakeries?
    http://cakewrecks.blogspot.com/

    ReplyDelete
  2. Ah, the difference a single letter can make. A lesson for any writer. And also funny.
    One Writer's Mind

    ReplyDelete
  3. I've been there, for years sayings "for all intensive purposes", before realizing that it didn't actually make sense.

    ReplyDelete